How much does shipping cost?
We offer free shipping on all orders worldwide.
How long does domestic shipping take?
Standard orders are typically processed between 1-3 business days in Italy, up to 10 days in the rest of the world. Orders are in transit business days only. Sometimes processing may take longer, however, depending on our ability to meet the prevailing order volume. We do our very best to keep up with our stock, but due to demand, some items may be purchased on backorder and may be delayed. In the event of shipping delays for any reason we will inform you via e-mail as soon as possible.
Send an email to firstname.lastname@example.org specifying the problem / change / refund you want to proceed with.
We gladly accept returns on all items within 5 days from time of shipment for store credit only. Items must be unwashed, unwornand with original tags.
We do not offer refunds but we are glad to exchange any items or issue a voucher for online store credit.
Return shipping costs are charged to the customer.
We wil take care of it, no worries.
If the price of the item you have chosen is inferior to your original order, we will send you the new item on the arrival of your parcel and create a voucher for the remaining amount that will be emailed to you.
If the price of the item is superior to your original order
We will create a voucher for the full amount payed initially that will be emailed to you and you will be able to use this voucher to buy the new item you would like.
Vouchers are valid for a full year.
Please allow 4-5 days for processing.